Staff Policies

This page was last reviewed on January 19, 2025.

Within the WoodCarver State Roleplay Staff team, we uphold Staff Policies and Guidelines. Policies serve as a formal means of distinguishing between accepted and unacceptable behavior within our staff team. Guidelines, on the other hand, demonstrate how something should be done or provide information on specific topics. It is mandatory to follow all policies and guidelines. The Staff Guidelines listed below will be numbered, and most of them are repeated within the respective sections of this Staff Handbook. The Staff Policies listed below will be numbered and are only located here.

Code of Conduct Policy

This section is for the policies relating to staff member expectations.

1.1 Your behavior and actions within our server or other servers must align with our standards. Act professionally and treat all members with respect. Avoid rude or disruptive behavior. Do not speak negatively about other servers within our server or other servers. 1.2 Do not engage in excessive swearing, use offensive language, or encourage any drama in our server or any other servers. 1.3 You must follow the Terms of Service and Community Guidelines of both Roblox and Discord at all times. 1.4 You must follow our in-game and Discord rules at all times. 1.5 Be prepared to moderate when required, especially during increased mod calls or when other staff members are on short breaks. Moderation takes priority. 1.6 Staff conversations must be kept within designated staff channels. Do not conduct staff discussions in public channels or voice channels. 1.7 Use proper spelling, punctuation, and grammar in-game. While this is not required for general conversations on Discord, it is necessary when answering members' questions. Do not purposely provide incorrect information to members; if unsure, either refrain from responding or find and relay the correct information later. 1.8 Do not share images, videos, etc., of any staff resources, assets, or procedures, in line with our confidentiality policy. Stay updated with all changes to the staff team, resources, and assets, and review these changes as it is your responsibility. 1.9 Do not assign yourself or others roles or permissions without reason, and do not edit or delete roles unless authorized by management. 1.10 Represent our staff team in a manner that reflects positively on the server and the team. Avoid showing favoritism towards members, regardless of your relationship with them, especially when taking moderation actions. Ensure that you issue the appropriate moderation actions based on the situation and context.

Confidentiality Policy

This section is for the policies relating to the sharing of staff resources and assets.

2.1 You are not to share the link to any staff resources or assets on any platform with anyone who isn't a current staff member. This includes retired and terminated staff members. 2.2 You are not to screen share, take screenshots of, post images or videos of, or discuss any content within any of the staff resources or assets on any platform with anyone who isn't a current staff member. This includes retired and terminated staff members. 2.3 You are not to discuss or share any internal or external conflicts or issues that may be occurring within the staff team with anyone who isn't a current staff member. This includes retired and terminated staff members. 2.4 You are not to discuss or share any staff procedures, rewards, or punishment system. This Confidentiality Policy remains in effect even after you're no longer a member of our staff team, as you may still have access to certain staff resources or assets. If you're found to be discussing or sharing any staff resources, assets or procedures in any capacity when you're no longer a member of our staff team, you could face additional moderation actions, such as removal from our server.

Server Profile Policy

This section is for the policies relating to your server profile.

3.1 Your Roblox username and Roblox display name within our server or other servers must be appropriate. They should not contain any words, phrases, symbols, etc., that other users may find inappropriate or offensive. 3.2 Your Discord username or display name ("nickname") within our server or other servers must be appropriate and should not contain any words, phrases, symbols, etc., that other users may find inappropriate or offensive. 3.3 Your Discord profile and banner images must be appropriate and should not contain any words, phrases, symbols, images, videos, GIFs, etc., that other users may find inappropriate or offensive. 3.4 You must not misuse Discord Pronouns to create any words or phrases that other users may find inappropriate or offensive. 3.5 Your Discord About Me must be appropriate and should not contain any words, phrases, symbols, etc., which other users may find inappropriate or offensive. 3.6 Your Custom Status within our server or other servers must be appropriate and should not contain any words, phrases, symbols, etc., that other users may find inappropriate or offensive. Additionally, your custom status cannot include an invite to any other server apart from WoodCarver State Roleplay. 3.7 You must set your Prefered Name on Melonly as your Roblox username.

Direct Message Policy

This section is for the policies relating to direct message sent by a staff member.

4.1 You must not send any hateful, discriminatory, or inappropriate words, phrases, symbols, images, videos, etc., within anyone's direct messages. While we don't actively moderate members' direct messages, we do enforce moderation among our staff members. Therefore, anything you say within someone else's direct messages can be used against you and may result in a staff infraction being issued or your termination from our staff team.

Uniform, Appearance, and Presence Policy

This section is for the policies relating to our uniform and appearance standards.

5.1 You must wear the appropriate staff uniform during priority shifts. While roleplaying and moderating at the same time, it is not required. 5.2 While in the staff uniform, avoid wearing unrealistic accessories such as swords, wings, morphs, etc. However, you are permitted to have a realistic hairstyle and wear glasses or sunglasses. Additionally, you must use a regular avatar, meaning you cannot use headless avatars for example. 5.3 While in-game, you must use the staff liveries if you are patrolling as a staff member during a priority shift. If you're roleplaying and moderating at the same time, you aren't going to be using a staff vehicle much. 5.4 Staff presence is important in-game. However, there shouldn't be too many staff vehicles spawned in at one time. A maximum of 2 staff vehicles should be spawned at any given time. 5.5 Do not park your staff vehicles within an active roleplay scene or anywhere where it disrupts roleplay such as in the middle of a road. 5.6 You are not permitted to use our staff uniform in any other server or game. 5.7 You must use the server presets for the staff vehicles. This ensures that you're using the correct attachments for your staff vehicles. 5.8 There must be a minimum of 2 staff members on priority at all times.

Internal & External Groups Policy

This section is for the policies relating to internal and external groups. 6.1 You must not create any internal (on-platform) or external (off-platform) groups that speak or reflect negatively on the server in any way. 6.2 You must not participate in or engage with any internal (on-platform) or external (off-platform) groups that speak or reflect negatively on the server in any way.

Staff Infraction Policy

This section is for the policies relating to staff infractions. 7.1 You must not discuss any staff infractions given to you in our server or other servers. This also applies if one of your staff infractions is voided. You may discuss them in direct messages but do not share screenshots or videos of the staff infraction message. 7.2 You must not discuss other staff members infractions in our server or other servers if the details of another staff members infraction is shared with you.

Discord Moderation Policy

This section is for the policies relating to discord moderation. 8.1 You must take appropriate steps to resolve conflicts between members. This means that if two members are in violation of our rules, you will take fair action against both individuals. 8.2 You cannot timeout (mute) a member for more than 12 hours. 8.3 You must issue the appropriate punishments depending on the severity of the rule violation. This means that you cannot immediately ban a member for a minor mistake. 8.4 You are not to attach the ban appeal when you ban a member. Circle will automatically send them the ban appeal link. 8.5 You must edit the moderation points of a member if you void one of their moderations. 8.6 You must use the underage format when banning someone from our server from being under the age of 13 as per Discord's Terms of Service. Format: !ban [userID] Underage (Age) | Appeal when you're 13 years old or above. All members who join our community agree to follow the Community Agreement. This includes adhering to all our rules, including those not explicitly stated, and understanding that staff members have the right to moderate actions deemed unacceptable.